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Our centres are open for fencing, firewood, gardening and landscaping supplies.
We are constantly thinking hard about how we can work with the wider community to help prevent the further spread of Covid-19, especially considering the rapid increase in case rates locally.
We are committed to the safety of our colleagues and customers and, with this in mind, would like to ask that visitors continue to wear face coverings in our centres where possible and use the hygiene stations provided. Our counter screens will remain in place and some of our colleagues will continue to wear face coverings when not behind them.
Thank you to all of our customers for working with us to maintain a safe environment throughout these unprecedented times. We look forward to seeing you at our centres soon, and working together to keep our staff, customers and local communities as safe as possible!
• Where possible, please order online through our website for home delivery.
• When visiting our centres, please shop responsibly.
• Please observe the recommended hygiene and distancing measures.
From March 1st until the end of September, the opening hours of our centres are as follows:
Midgley:
Weekdays: 8:00am – 5:00pm | Saturday: 8:30am – 5:00pm | Sunday: 10:00am – 4:00pm
Wentworth:
Weekdays: 8:00am – 5:00pm | Saturday: 8:30am – 5:00pm | Sunday: CLOSED
Brigg:
Weekdays: 8:00am – 5:00pm | Saturday: 8:30am – 5:00pm | Sunday: CLOSED
These are the main measures we have put in place to keep everyone protected. We will, of course, follow government advice, and keep these measures under review and we welcome your feedback and suggestions. Unfortunately, these measures may lead to queuing at busy times.
• Additional cleaning regimes
• Social distancing signage and markers
• Our staff will not be able to load your car
• Payment by card and contactless is preferred
• A cleaning station has been positioned at the retail entrance
• Controls to limit the number of people inside the on-site shops
• Hand gel will be available at all counters, the Little Acorn and the trade service desk
• We would ask that visitors continue to wear face coverings in our centres where possible
• Please click here to read our full risk assessments
Due to high demand for our bespoke products, we have decided to put measures in place in order to fulfil existing customer orders and not to make unrealistic promises on new orders. The measures we have taken are as follows:
• For any bespoke orders of entrance gates and field gates, there will be an approximate 8-week lead time.
• There will be an estimated 10-day turnaround on all panel alterations and small machining work, such as cut-downs, planing, and round tops.
• All non-standard gate orders will require a customer-agreed drawing in order for our joiners to start production.
• Due to exceptionally high demand, some of our Approved Contractor Services may be operating on an extended lead time, so please enquire in advance to avoid disappointment.
Where possible, we would advise that you buy stock gates and panels from our centres.
Stock levels may be lower than normal, so we recommend that you ring ahead to check stocks for large orders.
Taking advantage of our online ordering and local delivery service is encouraged and will continue to be available from any of our three centres in Wentworth, Brigg and Midgley!